Below are a couple of documents to check if you can resolve the issue yourself or how to report an issue which remains unresolved. Also a link to the INSPIRE YouTube Channel with lots of videos showing how to do things on the iPad.
There is an ongoing issue with proxy settings errors coming up regularly on all iPads. The INSPIRE Learning team are trying to resolve this but in the interim below are 2 documents to assist in resetting the proxy settings in your iPad;
I P A D H E L P V I D E O S
If you need any extra help finding out how to use different applications on your iPad, check out the Inspire Learning Academy YouTube page. There are a huge number of videos to support your learning and new ones are being added all the time.